Important Note for Handcrafted Products
All our products are meticulously handcrafted. Minor imperfections including but not limited to:
>> Visible but cleanable adhesive traces
>> Thread ends within reasonable limits
>> Minimal glue residue
are considered normal characteristics of handmade goods and do not qualify for returns/refunds.
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Return Process
1. Initiate Return: Contact customer service within 14 days of delivery
2. Condition Requirements: Items must be:
 - In original condition
 - Unworn/Unused with tags attached
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Non-Qualifying Circumstances
Subjective dissatisfaction
Used/altered items
Size/style selection errors
Unauthorized returns
Free items
Shipping-related damages
Delivery confirmation issues
Incorrect order details
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Refund Details
1. Processing time: 2-14 business days
2. Credit card refunds incur 10% processing fee
3. Store credit option available (non-reversible)
4. Original shipping fees non-refundable
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Contact Support
WhatsApp: +1(217)220-1736
service@gorchic.com